1. Scope
This Privacy Policy applies to information processed through the UmamiMind website, public factory simulation, secure access-request form, APIs, documentation, early-access communications, and other services that link to this policy. Umamitech Company Limited operates UmamiMind and is responsible for the processing described here unless a separate agreement identifies another responsible entity. A separate contract, data-processing agreement, or product notice may apply to enterprise services.
2. Information we collect
Information you provide
We may receive your name, work email, organization, role, deployment preference, target timeline, use case, message content, and other information when you contact us, request access, provide feedback, or participate in a pilot. Access-request data is delivered through the configured email or webhook service.
Factory demo inputs
When you run the public demo, the objective you enter is sent to a server endpoint to generate a deterministic response. The application does not intentionally store the objective in a database. Infrastructure providers may process limited request data in transient logs for security, reliability, and troubleshooting.
Technical information
Servers and infrastructure may automatically receive limited technical data such as IP address, browser type, device characteristics, requested pages, timestamps, referral information, and diagnostic events. This website does not currently include advertising trackers or behavioral advertising technology.
3. How we use information
We use information to:
- provide, operate, secure, and troubleshoot the services;
- respond to enquiries, access requests, and support communications;
- evaluate product interest and improve usability, reliability, and safety;
- prevent fraud, abuse, unauthorized access, and security incidents;
- comply with legal obligations and enforce applicable terms; and
- establish, exercise, or defend legal claims.
4. Legal bases
Where data-protection law requires a legal basis, processing may rely on performance of a contract or steps requested before entering a contract, legitimate interests in operating and protecting the services, compliance with legal obligations, or consent where consent is requested. You may withdraw consent at any time without affecting earlier lawful processing.
6. Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy. Access enquiries are generally retained for up to 24 months after the last meaningful interaction unless a longer period is required for contracts, security, legal compliance, dispute resolution, or enforcement. The public simulation does not intentionally write objectives to an application database; infrastructure providers may retain limited technical logs for shorter operational periods under their own settings and obligations.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Do not send credentials, secrets, regulated data, or sensitive personal information through the public demo or ordinary email.
8. International processing
Service providers may process information in countries other than your own. Where required, we use recognized transfer mechanisms and contractual or organizational safeguards intended to provide an appropriate level of protection.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing; receive a portable copy; withdraw consent; or complain to a data-protection authority. Rights may be subject to legal exceptions and identity verification.
To make a request, email hello@umamimind.ai and describe the request and relevant interaction. We will respond as required by applicable law.
10. Children's privacy
The services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information from children through the public website.
11. External links and services
The website may link to or interoperate with third-party services. Their privacy practices are governed by their own notices, and this policy does not apply to services that UmamiMind does not control.
12. Changes to this policy
We may update this policy to reflect changes in technology, services, law, or operations. We will post the updated policy and revise the effective date. Material changes may be communicated through additional notice where appropriate.
13. Contact
Privacy questions and requests may be sent to hello@umamimind.ai.