Terms of Service

1. Acceptance of these terms

By accessing or using the services, you agree to these Terms of Service and our Privacy Policy. If you use the services on behalf of an organization, you represent that you have authority to bind that organization. Do not use the services if you do not agree to these terms.

2. The services

UmamiMind is a product initiative operated by Umamitech Company Limited. It provides information about governed AI systems and may provide deterministic demonstrations, APIs, technical documentation, early-access programs, and related capabilities. Features may be added, changed, suspended, or discontinued as the platform evolves.

The public factory demo is a deterministic simulation. It does not connect to production enterprise systems, perform real-world actions, or provide professional, legal, financial, medical, security, or compliance advice.

3. Eligibility and organizational use

You must be legally capable of entering a binding agreement and must use the services in compliance with all laws and obligations applicable to you. If access credentials are issued, you are responsible for safeguarding them and for activity conducted through your account.

4. Acceptable use

You may use the services only for lawful, authorized purposes. You must not:

• interfere with, disrupt, overload, probe, scan, or test the security of the services without written authorization;
• attempt to bypass access controls, rate limits, safety controls, or technical restrictions;
• introduce malware, harmful code, automated abuse, or content that infringes another party's rights;
• use the services to facilitate unlawful surveillance, discrimination, deception, fraud, or physical harm;
• reverse engineer protected components except where applicable law expressly permits it; or
• submit confidential information, credentials, regulated data, or sensitive personal information to a public demonstration.

5. Your content and instructions

You retain rights in content you submit. You grant UmamiMind a limited right to process that content only as needed to operate, secure, troubleshoot, and improve the requested service, subject to the Privacy Policy and any separate written agreement.

You are responsible for ensuring that you have the rights and permissions necessary to submit content and instructions. You are also responsible for reviewing outputs for accuracy, suitability, intellectual-property risk, safety, and compliance before relying on or distributing them.

6. Intellectual property

The services, website design, software, documentation, trademarks, logos, and original content are owned by UmamiMind or its licensors and are protected by applicable intellectual-property laws. These terms grant only a limited, revocable, non-exclusive, non-transferable right to access and use the services as permitted here.

Feedback may be used without restriction or obligation, provided it does not include confidential information belonging to you or another party.

7. Third-party services

The services may interoperate with third-party models, infrastructure, applications, APIs, data sources, or websites. Third-party services are governed by their own terms and privacy practices. UmamiMind is not responsible for third-party services or content that it does not control.

8. Availability and changes

We aim to operate the services reliably, but availability is not guaranteed unless a separate service-level agreement says otherwise. Maintenance, security events, provider failures, legal requirements, or technical changes may affect access.

9. Disclaimers

To the maximum extent permitted by law, the services are provided on an “as is” and “as available” basis. UmamiMind disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted availability, and error-free operation.

AI and simulated outputs can be incomplete, incorrect, outdated, or unsuitable. Human review, domain expertise, testing, and appropriate controls remain necessary.

10. Limitation of liability

To the maximum extent permitted by law, UmamiMind and its operators, affiliates, personnel, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunity, or service availability arising from or related to the services.

Where liability cannot be excluded, aggregate liability will be limited to the greater of the amount you paid to UmamiMind for the affected service during the three months before the event giving rise to the claim or USD 100, unless a separate written agreement provides a different limit.

11. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless UmamiMind and its operators, affiliates, personnel, and suppliers from claims, losses, and reasonable costs arising from your content, your misuse of the services, or your violation of these terms or applicable law.

12. Suspension and termination

We may restrict or terminate access when reasonably necessary to protect users, systems, data, legal rights, or service integrity, or when these terms are materially violated. Provisions that by their nature should survive termination will remain in effect.

13. Governing law and disputes

These terms are governed by the laws of the United Republic of Tanzania, without regard to conflict-of-law principles. Courts with competent jurisdiction in Tanzania will have exclusive jurisdiction, except where applicable consumer law requires otherwise.

14. Changes to these terms

We may update these terms to reflect service, legal, security, or operational changes. The revised effective date will be posted on this page. Continued use after an update takes effect constitutes acceptance where permitted by law.

15. Contact

Questions about these terms may be sent to hello@umamimind.ai.